Frequently Asked Questions

If you received a tag in store and filled out a paper form you will need to register online to be able to view your reward points and account information.
Please click here and select “yes” to the question “have you previously filled out a paper registration form in store” and follow the next three steps filling in our details including the tag number printed on your physical card.
Downloading our mobile apps will give you full access to use and redeem your loyalty points on the go. (Visual link here to app downloads)

If you order your home heating oil online via our mobile app you will be able to see and use your loyalty points immediately. If you have ordered your home heating oil over the phone your points are added automatically 7 days later. Be sure to give your tag number over the phone when you are speaking with our friendly staff.
You will earn 1 point per €1 spent on home heating oil.
Loyalty points cannot be used against oil orders, lottery or alcohol.

Points redeemed for vouchers are emailed out not posted as they are e-vouchers.
The email is from a third party not Corrib Oil.
Please check your junk or spam folder.

The transaction history only shows the previous 28 days.

Petrol/Diesel earns you 1 loyalty point for every €10 spent.

Please click here and fill out all relevant details. Please include old tag number if you have it and new tag number if you were given a new one in store.

Please log into your account here and select my account followed by my account settings.

If your missing loyalty points are in connection with an oil order you can contact us here. Please include the date of your order, the amount you ordered and your loyalty tag number.
If you are missing loyalty points on a retail purchase, you can contact us here. Please include details of your purchase, date time, location and your loyalty tag number.

Counties where we operate oil deliveries:
Cavan
Clare
Cork
Galway
Kerry (exc. South/West Kerry)
Laois (exc. Portarlington, Killeshin, Arles)
Leitrim
Limerick
Longford
Mayo (exc. Ballina, Belmullet)
Offaly
Roscommon
Tipperary (North Only)
Westmeath (exc. Devlin, Kinnegad)

No, every order placed online needs to be paid during the ordering process.
You can freephone us on 1800 267 742 or contact your local depot to arrange a cash on delivery option.

Yes, please sign up here or contact our accounts team on 1800 267 742.

You can print or view your oil order invoice online by signing up here or contact our accounts team on 1800 267 742.

Yes.

No, Corrib Oil does not provide a tank installation service. Our local oil depot staff will have contact numbers for installers in your area.

Corrib Oil can cater for your party or family event. Check here.